Order status
You can check your order status and estimated ship date under the Active Orders tab in your Sttark account.
Order Steps:
- Preprinting: Your design files are prepped for proofing and printing.
- Printing: Your order is in the print queue.
- Converting: Printed labels are cut to size and prepared in rolls.
- Rewind: Special roll sizes are manually adjusted as needed.
QC & Shipping: Your order undergoes quality control, is packaged, and shipped. You’ll receive tracking information via email once complete.
Status Alerts:
- In Review: We’re reviewing a question about your order. Check your email or voicemail for updates from us.
Waiting on Customer: Your order requires action from you (proof approval, email response, or new artwork files).
Need more help? Contact Us—we’re always happy to assist!
